How Dubly Redefines Service in AI Video Translation

Why Service Matters – Especially in Video Translation

Video translation isn’t a spreadsheet export. It’s about timing, tone, nuance, and multilingual coordination – often across several systems and stakeholders.

Typical challenges include:

• “What if there are eight different speakers in the same clip?”
  
• “Can we integrate brand-specific vocabulary and timing rules?”
  
• “What about highly visual or legally sensitive content?”
  
• “Can we plug this into our own CMS via API?”
  

You can’t solve these with a help center and a chatbot.
You need people who understand the product and the process – and who are ready to help you succeed.

What Service Looks Like at Dubly

At Dubly, service isn’t a bonus. It’s part of the product.

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✅ We guarantee solutions – not just answers

You bring us a challenge? We’ll find a way to solve it.
If something’s not possible yet, we’ll offer the next-best path.

🧠 Support with expertise

Our team understands content pipelines, localization challenges, and production complexity – not just UI buttons.

💬 Live support from real humans

Need a quick assessment or help with setup?
We’re there – via live chat or a spontaneous call.

🛠 Custom workflows for your needs

Whether it’s API integration, white-labeling, or tailored audio settings – we’ll help you build the setup that fits your process.

🤝 A partnership mindset

You’ll have a dedicated point of contact – and we proactively help you scale, optimize, and maintain consistent quality.

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