Account & Workspace
Everything about your account, workspace and team — edit your profile, invite members, manage roles.
13 articles
How can I transfer the ownership of my Workspace?Learn how to transfer Account ownership: add the new owner as a Member first, then contact support to complete the verified owner role change.
How do I reset my password?Reset your Dubly.AI password yourself from the login screen using Forgot password, then check what to do if the reset email doesn't arrive.
How to off-board a memberOff-board a member from your Dubly.AI Account cleanly: reassign Reviewer work, document custom voices and projects they own, and revoke access correctly.
Delete your accountLearn how to delete your Dubly.AI account: what data is lost permanently, why to download your exports first, and how to cancel your subscription.
Edit your profileEdit your Dubly.AI profile in Settings: update your name, change or remove your profile picture, and safely change the email address you use to sign in.
How to remove a member from your accountHow to remove a member from your Account: what removal does, the step-by-step process, removing a Reviewer, and who can't be removed, like the Owner.
Invite team members and manage their rolesLearn how to invite team members to your Dubly.AI organization, what the Owner, Admin, Member, and Reviewer roles can do, and how to manage pending invites.
Multiple Accounts/WorkspacesLearn why one Dubly.AI login covers multiple workspaces, how to get invited, how to switch between them, and when a second account makes sense.
Organizations and user rolesLearn what an organization in Dubly.AI is, how it holds your projects, team, billing, and Translation Styles, and how to switch between multiple organizations.
The Reviewer roleLearn what the Reviewer role can do, how to invite and assign a teammate or client to one language, and how the in-app review works end to end.
What happens to a member's content when their account is deleted?Learn what happens to dubs, projects, and custom voices when a member is removed or deletes their account, and why the work stays in the Account.
Why can't I access my account?Can't log in to Dubly.AI? Work through the common causes in order: check your email address, reset your password, and try a different browser or incognito.
Why have I not received a reset password link?Not getting your Dubly.AI password reset link? Check spam, confirm the email address and that it's registered, allow our sender, and request the reset again.