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How to remove a member from your account

How to remove a member from your Account: what removal does, the step-by-step process, removing a Reviewer, and who can't be removed, like the Owner.

When someone leaves your team — they switch jobs, you wrap up a project, or you simply no longer need them in the Account — you can remove them. Only Owners and Admins can remove members.

What removal does

Removing a member:

  • Revokes their access immediately. They can no longer log into your Account.

  • Doesn't delete their work. Dubs they created stay in the Account.

  • Doesn't delete their user account. They can still log into Dubly.AI itself with other Accounts they belong to. Removal is a hard, immediate action. There's no "deactivated" state where they keep partial access.

How to remove someone

  1. Open the Members page from your Account settings.
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    Members
  2. Find the person you want to remove.

  3. Open their row's actions menu and choose Remove.
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    Row actions menu with Remove
  4. Confirm. That's it — they're out as soon as you confirm.

Removing a Reviewer

Reviewers are listed on the Members page as Reviewer and are removed the same way as any other member — an Owner or Admin removes them here. One exception: a Reviewer who still has a review in progress can't be removed until those reviews are reassigned or completed.

Who you can't remove

  • The Owner. The Owner role can't be removed; ownership has to be transferred to someone else first.

  • Yourself, if you're the Owner. Same reason.

Before you remove someone

For an organized hand-off:

  • Make sure their active dubs aren't a surprise to anyone. Dubs they started will continue, but if you want to track them, note them down before removing.

  • Document any custom voices, glossaries, or Translation Styles they configured so the rest of the team knows where they came from. For a more thorough hand-off, see How to off-board a member.

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