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Edit your profile

Edit your Dubly.AI profile in Settings: update your name, change or remove your profile picture, and safely change the email address you use to sign in.

Where to find your profile

  1. Open Settings from the sidebar.

    Settings

  2. Stay on the Account tab (it's the default).

    Account

Settings Account tab with profile, Personal Details and password fields, red arrow on Account

Name

Edit your first name and last name, then click save. Both are shown to teammates in comments, invites and members lists.

Personal details (name, email)

Profile picture

Click Change profile picture and pick an image from your computer.

Profil (Name + Profilbild ändern

  • Accepted formats: JPEG, PNG, GIF, WebP

  • Maximum size: 5 MB

  • The image is automatically cropped and resized to a square thumbnail — no need to pre-size it yourself If you haven't uploaded a picture, your initials are shown instead.

Email (your login address)

Your email is also your login. To change it:

  1. Replace the address in the Email field on the Account tab.

    Personal details (name, email)

  2. Save.

  3. Check the new inbox for a confirmation email from Dubly.AI and click the link.

Until you confirm, a "Confirmation pending" banner stays on your profile, and you keep signing in with your old email. The change only takes effect once you've clicked the link — this prevents accidental lock-outs if you typo the new address.

Profile Personal Details with name, email fields and yellow Confirmation pending banner

What if you can't access the current email

If you've lost access to the email address on your account (former employer, defunct domain, locked inbox), tell support that in your message. We'll need additional verification — you may be asked for proof of identity or recent account activity — but we can usually help.

Password

Under Security on the same tab:

Security: current password

  1. Enter your current password.

  2. Enter the new password twice to confirm.

  3. Save. Forgot your current password? Sign out and use Forgot password? on the login screen to reset it by email instead.

What's NOT on this page

These live elsewhere — so you don't hunt for them in vain:

  • Organization name, address, billing info — Billing (managed by the account's Owner)

  • Team members and roles — Members page (only visible on plans with team features enabled)

  • Switching between workspaces — the workspace switcher at the top of the sidebar

Still need help?

If you can't access the email on your account or a confirmation email isn't arriving, ask Dubby in the chat (bottom right) and include the email address you're trying to recover. Dubby will loop in the team, who may verify it's really you before making the change.

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