Video Upload & Export
Supported formats, upload problems, export options (including SRT subtitles), sharing and project organization.
16 articles
- Add subtitles to your videoRender a video with subtitles burned into the picture: open the Subtitles tab, pick the Business or Social style, choose a language, and download the MP4.
- Do's and don'ts for your source videoA checklist of source video do's and don'ts: accepted formats, file size, clean audio, frame rate, and source language for a dub Dubly.AI processes cleanly.
- Export your dub as an SRT subtitle fileDownload an SRT subtitle file with timed translated text for any completed dub, one per language, ready for YouTube, a video editor, or translator review.
- Fix a failed uploadFix a failed video upload with this checklist: decode the error message, convert or compress your file, and resolve common YouTube link problems fast.
- Fix download and export issuesFix download and export problems in Dubly.AI: failed download toasts, corrupted files that won't play, expired one-hour links, and failed SRT generation.
- Handle multiple speakers on cameraHandle videos with multiple speakers in Dubly: set the speaker count before uploading and assign the right cloned voice to each detected speaker.
- How long does it take to dub a video?How long dubbing takes depends on video length, features and demand. See rough guidelines, the phases your dub goes through, and how to follow live progress.
- I have an error with my video. What should I do?Troubleshoot a dub that didn't finish: read the status signal, match it to one of three error cases, and learn the right fix for each.
- Projects and foldersOrganize your dubs with Projects: create folders, add and move dubs between them and keep your work tidy.
- Preview, export and download your dubLearn how to preview your finished dub in the browser, switch languages, and download the right MP4 or MP3 export for each channel and language.
- Processing takes too longLearn how to tell a slow dub that's still processing from one that's actually stuck, what the normal Dubbing and Lip Sync times are, and when to contact support.
- Requesting a custom batch projectPlanning a high-volume batch dub? Learn what to include in your project brief, volume, languages and content type, so we can quote pricing and timeline fast.
- Share a dubSee how the share link works with its PIN and language selector, why lip-synced versions appear automatically, and how to share just one language version.
- Upload a video: supported formatsAdd a source video to Dubly.AI by File Upload or YouTube Link, and learn which video formats, file size limits and URL formats are supported.
- Video is stuckFind out why a dub looks stuck, how to tell still-working from waiting-for-you from actually-stuck across each processing stage, and what to do.
- What happens when I delete a video?Find out exactly what gets removed when you delete a dub in Dubly.AI, why deletion is permanent with no undo, and what stays unaffected like credits and projects.